Company channels published on the official website
The company telephone published on the official website is shown in the facts panel on every page of this site, together with the company email and the company WhatsApp channel from the official website footer. Those three channels are the ones a buyer should use for a first inquiry, and they are repeated here so that this page works on its own when it is reached directly from a search result. The address as listed is also repeated here, with the same qualification used throughout the site: it is the address as listed on the two sources, not a verified registered address, and a buyer who needs a registered address should confirm it in the inquiry.
The form below is the practical route for a first inquiry. It asks for a name and an email address so that a reply can be sent, together with a message in which the buyer can state the equipment family, the application field and the site conditions that matter. The form is submitted to the company's inquiry handling service, and the message should be as specific as the buyer can make it about the plant setting, because heavy machinery inquiries that only name a machine usually need a second round of questions before a useful answer can be given.
What to include in a first message
A useful first message names the equipment family from the twelve families on this site, the application field such as mining, cement or metallurgy work, and the material or process involved. It should also state whether installation and commissioning or technical services are part of the requirement, because the company positioning includes those services and their scope for a particular order can only be confirmed for that order. It should state the site conditions that affect the choice, such as the plant layout constraints or the operating environment, in general terms that do not require a specification table.
A first message should not assume that a standard figure applies. It should not quote a diameter, a capacity or a price taken from a marketplace listing title as if it were a general term, because those figures belong to individual listing pages and the ruling for this site forbids expanding them into range-wide terms. It should instead ask the company to confirm what is available for the stated setting, and to provide any certificate document that a tender requires. That approach protects both sides: the buyer receives an answer tied to the actual requirement, and the company is not held to a figure that was never offered.
If you need documents for your own checks
Buyers who need documents should say so in the first message and name the document, whether it is a certificate, a drawing set or a reference list that the company is willing to share. The certificates page explains that the certification names stated in the company profile are repeated here only with attribution and without numbers, issuers or validity periods, and that certificates are available upon request. Asking for the document itself is the correct check, and a buyer should not treat a certification name on a website as a substitute for the document.
The same principle applies to company details. If a contract requires a registered address, a legal name spelling or a named signatory, those items should be confirmed through the inquiry channel and checked against the documents the company provides.
Send your inquiry
Contact CITICTLC about your requirement
Use the form below to send a first inquiry with the equipment family and the application field, and the company can reply through the email address you provide.